Rest Area Specialist, Cabin Creek Rest Area
Salary
$2,978.00 - $3,872.00 Monthly
Department
Travel Information Council/Oregon Travel Experience
Location
- Description
- The Travel Information Council (TIC) is
established in ORS Chapter 377.385-845. It is a semi-independent state
agency overseen by a Council composed of eight appointees of the
Governor and a member of the Oregon Transportation Commission. TIC does
business as Oregon Travel Experience (OTE), whose mission is to create a
great visitor experience by providing direction to destinations,
connecting travelers with Oregon's resources, and ensuring safe and
convenient travel.
The agency has a 2015-17 Biennial Budget of approximately $20 million and 50 FTE. The agency is responsible for the operations of 29 highway safety rest areas at 17 locations around the state under an interagency agreement with the Oregon Department of Transportation; administers the statewide "Blue Logo" Sign Program that identifies gas, food, lodging and attractions on highways throughout Oregon; and administers the Oregon Heritage Tree and Oregon Historical Marker programs. This position exists in the Rest Area Division.
Our Rest Area teams oversee all aspects of rest area operations and maintenance, from cleanliness to handing out tips about where to find an open diner. OTE supervises many rest areas across the state and bases its rest area management on the needs of the motorist as well as the communities which exist nearby. We collaborate with community leaders and regional businesses to provide the very best motoring experience possible.
This posting is for one (1) full-time position at our Cabin Creek Rest Area location near I-5 milepost 143. The successful candidate must reside within a 40-minute travel distance for response to emergency situations at the rest area when on call.
If you would like more information about Oregon Travel Experience visit ortravelexperience.com - Duties & Responsibilities
- The primary purpose of this position is
to assist in the day-to-day operations of a Rest Area. Assist the Rest
Area Supervisor and help oversee the facility and provide janitorial,
landscaping and maintenance services, and oversee contractors or
licensed personnel performing work. Monitor and maintain all systems to
ensure safe and efficient operations. Assist in the acquisition of
supplies and materials, and maintain an accurate inventory of the
materials at the rest area. Serve as a field representative to other
agencies, partners, and the public.
Must have and maintain a valid driver license and an acceptable driving record. Must obtain and maintain First Aid/CPR certification from an agency-accepted certification authority.
Rest Area Operations Coordination
- Act on the directions and tasks assigned by the Rest Area Supervisor, coordinating Rest Area operations when the Supervisor is not present.
- Coordinate the maintenance activities of on-call/intermittent employees and contractors working on facilities and grounds. Inspect others' work and report on quality, acceptance, or improvements needed. Monitor, test and maintain water, wastewater and other systems as required.
- Maintain accurate and timely daily logs, working files, inventories, contracts and records.
- Inspect property and facilities to identify potential hazards; take appropriate and necessary measures to eliminate or mitigate hazards. Conduct property inspections to identify and report status of structures and grounds.
- As directed or necessary, obtain cost quotations, order materials, or authorize work according to agency operating procedures and policies.
- Respond to Rest Area emergencies and report those emergencies up the chain of command.
- Monitor building security and safety by performing such tasks as inspecting doors, windows and locks to see that they are properly and securely fastened. Checks electrical use to ensure that hazards are not created.
- Observe appearance and conditions of premises and equipment; report needed repairs, safety hazards, or conditions requiring outside vendor services.
- During inclement weather, remove snow and ice from sidewalks, walkways and parking areas using snow blowers, snow shovels, and spreading snow-melting chemicals.
- Ensure that OTE maintenance standards are met for all facilities and grounds.
- Perform minor maintenance and repairs to facilities, equipment, and fixtures as necessary.
- Monitor the inventory of parts, maintenance supplies and materials; report needs to the Rest Area Supervisor.
- Monitor the condition of facilities, equipment, utility systems and grounds; report needs to the Rest Area Supervisor.
- Maintain grounds by mowing, blowing, edging, power washing, picking up branches and leaves, weeding, watering, and spraying.
- Assist contractors as needed to insure restrooms are cleaned by sweeping, washing, disinfecting and mopping floors, walls, ceilings and fixtures with approved chemicals. Areas of cleaning include: inside and outside walls, toilets, urinals, fixtures, ceilings, floors, mirrors, hand dryers, windowsills, partitions, garbage cans, sidewalks, and parking areas. Keeps toilet paper, paper towel, and sanitary napkin dispensers filled. Collects and disposes of garbage, litter, tree limbs and other debris. Cleans tables, benches, walkways, parking areas, signs, drinking fountains and other fixtures.
- Performs minor maintenance such as unplugging toilets, replacing light bulbs, removing graffiti, and painting.
- Interact with the traveling public. Promote compliance with Rest Area rules and regulations. Discourage unapproved activities. Request law enforcement assistance as needed.
- Work with free coffee program permit holders and other volunteers.
- Cooperate with local Rest Area advocates who are working with OTE to help plan and develop improvements at the Rest Area.
- Interface with other agencies involved with Rest Area operations.
- Work with and respond to other OTE staff through phone, email, and in-person contact that supports open and frank communications, demonstrates a positive business attitude, and promotes an environment of mutual respect.
- Respond to Rest Area emergencies and report those emergencies up the chain of command.
- Report daily to the Rest Area Supervisor or Rest Area Operations any incidents or changes in normal activities and operations.
- Interacts frequently with the public. Often works alone.
- Works various shifts including weekends, holidays, evenings and long hours on short notice.
- Travels including overnight to headquarters or other facilities for meetings and training.
- May be exposed to environmental and chemical hazards, allergens, and odors standard to area of assignment.
- Cleans up and disposes of human-generated and animal waste.
- May be exposed to hostile and offensive language and actions from the public.
- Works in, on and around buildings, facilities and grounds, inside and outside in all weather conditions; uses vision and hearing, manual dexterity, communication and motor skills to perform the duties of the position, including emergency response situations; traverses up and down inclines and stairs, over rough, uneven and slippery terrain or paved surfaces; maneuvers objects weighing up to 50 pounds; uses ladders, reaches above shoulder level, and works on hands and knees; bends, stoops, crouches, kneels, climbs, twists, pushes and pulls in regular performance of duties.
- The individual in this position must perform position duties in a manner which promotes customer service and harmonious working relationships, including treating all persons courteously and respectfully; actively engage in and promote a positive work environment; develop good working relationships with agency personnel and with appropriate external partners; identify and resolve problems in a constructive manner; demonstrate openness of constructive feedback and suggestions; and contribute to a positive, respectful, and productive work atmosphere creating a positive, productive environment focused on results. Regular attendance is an essential function required to meet the demands of this job and to provide necessary services.
- Qualifications, Required & Requested Skills
- The work experience section
of your application must clearly demonstrate how you meet the minimum
qualifications listed below for this position. A resume will not
substitute for completing the work experience section of the
application. All answers to the supplemental questions will be verified
using the work experience section of your application to determine if
you meet these minimum qualifications. If the work experience included
on your application does not support your answers, your application will be rejected.
To be considered for this position you must meet the following minimum qualifications (required skills):
- Four years of customer service related experience (e.g. providing people with information and assistance, etc.) AND/OR maintenance experience (e.g., construction trades, landscaping). OR
- A Bachelor's degree in Park and Recreation Administration, Natural Resource Management, Environmental Studies or a related field and one (1) year of customer service experience (e.g. providing people with information and assistance, etc.) AND/OR maintenance experience (e.g., construction trades, landscaping). OR
- An Associate's degree in Park and Recreation Administration or Natural Resource Management, Environmental Studies or a related field and two (2) years of customer service experience (e.g. providing people with information and assistance, etc.) AND/OR maintenance experience (e.g., construction trades, landscaping).
To receive credit for coursework required to meet the minimum qualifications, you must attach transcripts to your application. See the detailed instruction related to transcripts in this job posting.
Requested Skills
Preference may be given to those applicants who possess the following:- Effective interpersonal and written communications skills to obtain and provide needed information. Able to provide factual information based on observation, knowledge and understanding.
- Exceptional customer service and courtesy while communicating with others, including upset and difficult rest area visitors.
- Skill in maintaining composure and taking appropriate action during emergency or emotionally charged situations.
- Skills and knowledge of basic facility operations and maintenance.
- Skill in evaluating situations, applying rules and guidelines, determining and carrying out appropriate course of action to achieve desired results.
- Skill in giving direction concerning work procedures to individuals in accomplishing different and varied tasks to achieve goals.
- Skill in the safe use of tools, material and equipment associated with landscape, building, facility and utility system maintenance.
- Skill in performing basic plumbing, carpentry, painting, and grounds keeping.
- Competence in basic computer operations and software, including Microsoft Office for email, spreadsheets and word processing.
- Additional Information
- How to Apply
- To apply for this position, follow the "Apply" link above and complete the Oregon employment application online.
- All application materials must be received by the closing date and time posted on this announcement.
The application must include work experience that supports how you meet the minimum qualifications and requested skills. A resume (attached or text) will not replace the work experience section of the application.
Work experience is based on a 40 hour work week. (Example: 20 hours a week for one year would equal six-months of work experience.)
Transcripts
If you are using education (a degree or coursework) to qualify for this position, transcripts must be submitted for all required or related courses. (A copy of your diploma will not substitute for the required transcripts.) Transcripts can be official or unofficial at time of application. If you are using your education to meet the minimum qualifications and do not attach your transcripts your application may be removed from consideration.
For application purposes, scanned copies are acceptable. Transcripts must be from an accredited institution and clearly show (1) your name, (2) the name and address of the institution, (3) the degree received and date conferred, and (4) required courses completed with a passing grade. The official or original degree documentation may be requested for education validation.
Driver License
This position requires you to possess and maintain a current valid license to drive issued by the state of residence.
If you are applying from out of state, at the time of interview you will be required to present a copy of your driving record from the state in which you hold a current license to drive. If you are selected for this position, you must have and maintain a current valid license to drive issued by the state where you reside at the date of hire.
Criminal Records Check
Employment is contingent on the outcome of a criminal records check which may require fingerprints (FBI). Any history of criminal activity will be reviewed and could result in the withdrawal of the offer or termination of employment.
Work Authorization
Oregon Travel Experience does not offer visa sponsorships. Within three days of hire, all applicants will be required to complete the US Department of Homeland Security's Form I-9, confirming authorization to work in the United States.
Veterans' Preference
Eligible veterans who meet the qualifications will be given veterans' preference. To receive preference you MUST attach appropriate documentation as outlined by the Department of Administrative Services at the following website http://www.oregon.gov/jobs/Pages/Vet-resources.aspx or you may call the Oregon Department of Veterans' Affairs at 1-800-692-9666.
Protect Your Confidential Information
To protect your confidential information, please redact (black out) your social security number on all documents before attaching them to your application.
Email Address
You must have a valid email address to apply for jobs with Oregon Travel Experience. All communication regarding your application and status will be done by email.
Contact Information
Do you have questions about the recruitment and selection process (e.g., supplemental questions, clarification of job announcement information, etc.)? Contact Rebecca Wilson, Recruitment Analyst, at Rebecca.A.Wilson@oregon.gov or call (503) 373-7655. If you need an alternate format in order to complete the application process, please contact Rebecca and be prepared to describe the alternate format needed.
Special Information- Note: All application materials will be reviewed for communication at a professional level with attention to proper grammar, spelling, and punctuation.
- Only candidates who meet the qualifications for this position and with work experience most closely meeting the requested skills of this position will be invited to an interview.
- Unless otherwise required by statute or contract, all OTE employees are employed "at will", which means that your OTE employment may be terminated by the employee or OTE, at any time for any lawful reason, with or without cause, and with or without advance notice. You may also resign your employment with OTE at any time. Any contract establishing an employment relationship with OTE other than "at will" must be in writing, signed by the CEO and approved by the Executive Committee of the Travel Information Council.
- Be sure to attach all required documentation listed above. Failure to attach the required documentation may result in your application being removed from further consideration.
- The compensation on all announcements may change without notice.
- Job posting reference number OTE17-1025.
Oregon Travel Experience is an Equal Opportunity, Affirmative Action Employer Committed to Workforce DiversityCore benefits
Medical, vision and dental insurance
- Comprehensive medical, dental and vision plans for the employee and qualified family members
- $5,000 in employee basic life insurance
- Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP)
- Employer paid defined benefit and defined contribution programs
**Effective November 1, 2016, SEIU represented employees who are Public Employee Retirement System (PERS) participating members will have their base salary increased by 6.95%. Upon becoming a PERS participating member, SEIU employees pay the employee 6% contribution to PERS.
Paid leaves and other benefits
- Sick leave earned at the rate of 8 hours per a month with no maximum accumulation
- Vacation leave earned at a minimum rate of 8 hours per month with accrual rate increases at 5-year increments
- 24 hours personal leave earned each fiscal year
- Ten paid holidays a year
Optional benefits
- Term life (employee, spouse or domestic partner, and dependents
- Long-term and short-term disability
- Accidental Death and Dismemberment
- Long-term care (self and eligible family members)
- Flexible spending accounts
- Option to enroll in the Oregon Savings Growth Plan, a deferred compensation program offering a wide variety of investment options.
The following information describes typical benefits available for employees. Actual benefits received may differ by position or branch of government or be prorated for other than full time work.
ليست هناك تعليقات:
إرسال تعليق